We aim to assist all our customers, and in order to save time and make it easier for you; here is a list of some of the most common questions sent to our Customer Support team.
WHAT IS THE ESTIMATED DELIVERY TIME AND COST?
It will be on your doorsteps between 3-5 days of working hours. The cost is depends on the weight of the goods your purchase from light, medium, heavy, extra heavy. If you purchase more than 1 item, we will choose the highest weight among all.
HOW CAN I RETURN AN ITEM OR REFUND IT?
Before returning an item, check our Returns and Refunds Policy to make sure your item is eligible for return. If your return meets all requirements, return can be initiated. Please check Returns and Refunds Policy to see how the process goes.
WHAT PAYMENT METHOD IS AVAILABLE?
We accept Online Banking, which is iPay88. Bank accepted are Maybank2u, CIMB Clicks, Ambank, RHB, Public Bank, Hong Leong Bank and MEPS Affiliate Banks.
HOW TO BECOME A MEMBER?
To register as a member, simply click sign up page!